Online shopping and its influence on fashion consumer behaviour
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Online shopping has become an integral part of modern shopping culture, and fashion retailers are no exception. With the convenience of being able to shop from anywhere, at any time, and with access to a huge range of products, online shopping has changed the way consumers interact with fashion brands. As a result, it has had a significant impact on fashion consumer behaviour.
Convenience and accessibility: Online shopping has made it easier for fashion consumers to access a huge range of products from various brands at the click of a button. This has increased convenience and accessibility for consumers, who no longer need to visit physical stores to buy clothes. As a result, they can shop at their own pace and time, from the comfort of their home. This change in consumer behaviour has also impacted traditional stores, forcing them to adopt online channels to reach their target audience.
Increased product discovery: Fashion consumers can now discover new brands and products that they may not have otherwise found in physical stores. This has increased competition among fashion retailers and they now compete not only with their direct competitors but also with other brands offering similar products. With more brands and products available online, fashion consumers are now more likely to experiment with new styles and trends.
Personalization: Online shopping has also enabled fashion retailers to provide personalised shopping experiences for consumers. With access to consumer data, retailers can tailor their offerings to individual customer preferences, making the shopping experience more relevant and engaging. This has also led to an increase in customisation and personalisation options, allowing consumers to design their own products, such as shoes or dresses, using online tools.
Price and offers: Online shopping has made it easier for fashion consumers to compare prices between different brands and retailers. This has increased the price sensitivity of consumers, who are more likely to choose brands that offer the best value for money. In addition, online shopping has also increased the availability of offers and discounts, which have become an important factor in consumers’ decision-making process.
Influence of social media: The rise of social media has had a significant impact on the behaviour of fashion consumers. Social media platforms have become a key tool for fashion brands to reach and engage with their target audience. Influencers and celebrities also play a key role in shaping the behaviour of fashion consumers as they promote brands and products to their followers. This has led to the rise of influencer marketing, where brands partner with influencers to promote their products to a wider audience.
Online shopping has transformed the way fashion consumers shop and interact with brands. It has increased convenience, accessibility and personalized experiences for consumers, while increasing competition among fashion retailers. With the rise of social media, fashion consumers are now more connected and engaged with their favourite brands, leading to changes in fashion consumer behaviour. As the fashion industry continues to evolve, online shopping will remain a critical factor in shaping fashion consumer behaviour.