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DATA ANALYSIS
                                                                                                                                                                 FOT BUSINESS

                        3.5                                                     CASE STUDY:  BADURA S.A. -                                                    IMPROVEMENT

                                                                              INCREASING SALES THROUGH


                                                                                                 DATA ANALYSIS

                                       O3-A1: Intergenerational approach and collaborative training guidelines

                As a first step partners will develop the methodology for an intergenerational approach as chosen to
                                                                                  The  implementation  of  marketing  automation  yielded  the
                       deliver the training. The aim of this output is to create long term relationships between an
                                                                                  following results:
                  entrepreneur, responsible for running a retail business and a youth, who will help them introduce

                                                                                       138%:  increase  in  conversion  rate  among  individuals
                                                                                  •
                        sustainable changes to the business. In order to reach this objective, a framework for the
                                                                                       targeted by marketing automation activities
                  collaboration will be developed. The relationship will be be voluntary and included as such in the
                                                                                  •
                                                                                       139%:  increase  in  average  revenue  per  message
                   framework but encouraged in order to maximise participation in the training activity and further
                                                                                       recipient
                 apprenticeship programmes. Partners will explore existing suitable frameworks that can be used in
                                                                                       231%: improvement in the open rate of abandoned cart
                                                                                  •
                the RETAIL project. In addition, partners will seek involvement of relevant networks to increase the
                                                                                       messages compared to the average open rate, thanks
                       project scope. For instance, DCC is a member of the Enterprise Europe Network with EASME
                                                                                       to user segmentation and personalized subject lines
                actively encouraging members to collaborate and engage with all relevant EU projects. Partner will
                     also explore other relevant programmes such as mobility programmes (Erasmus+, Erasmus for
                                                                                  •
                                                                                       40%:  improvement  in  click-through  rate  for  messages
                              young entrepreneurs), etc. From this work, a methodological report will be issued.
                                                                                       received by recipients
                                                                                  •    38%:  decrease  in  the  unsubscribe  rate  from  the
                                                                                       subscriber list


                                                                                  The marketing automation process contributed to an
                                                                                  overall increase in the number of products sold.


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