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CHAPTER 2
Different types of benchmarking
3.2 and their relevance to business
improvement.
O3-A1: Intergenerational approach and collaborative training guidelines
Benchmarking for Innovation
As a first step partners will develop the methodology for an intergenerational approach as chosen to
Internal Benchmarking: Compare departments within the organization to
deliver the training. The aim of this output is to create long term relationships between an
identify best practices and areas for improvement.
entrepreneur, responsible for running a retail business and a youth, who will help them introduce
→ Identify successful practices and implement them across the entire
sustainable changes to the business. In order to reach this objective, a framework for the
company, promoting consistency and efficiency.
collaboration will be developed. The relationship will be be voluntary and included as such in the
framework but encouraged in order to maximise participation in the training activity and further
Competitive Benchmarking: Compare business performance with direct
apprenticeship programmes. Partners will explore existing suitable frameworks that can be used in
competitors to gain insights into industry standing.
the RETAIL project. In addition, partners will seek involvement of relevant networks to increase the
project scope. For instance, DCC is a member of the Enterprise Europe Network with EASME
→ Differentiate the business, improve areas of weakness, and outperform
actively encouraging members to collaborate and engage with all relevant EU projects. Partner will
competitors.
also explore other relevant programmes such as mobility programmes (Erasmus+, Erasmus for
Functional Benchmarking: Compare specific functions or processes with
young entrepreneurs), etc. From this work, a methodological report will be issued.
other companies, gaining fresh perspectives and innovative ideas.
→ Adopt innovative strategies and practices, foster creativity and open
new possibilities for improving processes.