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CHAPTER 2



                                                                                                  Different types of benchmarking
                          3.2                                                                      and their relevance to business



                                                                                                                       improvement.

                                       O3-A1: Intergenerational approach and collaborative training guidelines
             Benchmarking for Innovation
                As a first step partners will develop the methodology for an intergenerational approach as chosen to
                                                                                           Internal Benchmarking: Compare departments within the organization to
                       deliver the training. The aim of this output is to create long term relationships between an
                                                                                           identify best practices and areas for improvement.
                  entrepreneur, responsible for running a retail business and a youth, who will help them introduce

                                                                                           → Identify successful practices and implement them across the entire
                        sustainable changes to the business. In order to reach this objective, a framework for the
                                                                                           company, promoting consistency and efficiency.
                  collaboration will be developed. The relationship will be be voluntary and included as such in the
                   framework but encouraged in order to maximise participation in the training activity and further
                                                                                           Competitive Benchmarking: Compare business performance with direct
                 apprenticeship programmes. Partners will explore existing suitable frameworks that can be used in
                                                                                           competitors to gain insights into industry standing.
                the RETAIL project. In addition, partners will seek involvement of relevant networks to increase the

                       project scope. For instance, DCC is a member of the Enterprise Europe Network with EASME
                                                                                           → Differentiate the business, improve areas of weakness, and outperform
                actively encouraging members to collaborate and engage with all relevant EU projects. Partner will
                                                                                           competitors.
                     also explore other relevant programmes such as mobility programmes (Erasmus+, Erasmus for
                                                                                           Functional Benchmarking: Compare specific functions or processes with
                              young entrepreneurs), etc. From this work, a methodological report will be issued.
                                                                                           other companies, gaining fresh perspectives and innovative ideas.


                                                                                           → Adopt innovative strategies and practices, foster creativity and open

                                                                                           new possibilities for improving processes.
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