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CHAPTER 2

3.2 BUILDING TRUST

BEING PERSUASIVE,

CREATING TRUST ▪ Stakeholders might consider that you are only here
O3-A1: Intergenerational approach and collaborative training guidelines
punctually to defend your interest and see you as an
As a first step partners will develop the methodology for an intergenerational approach as chosen to

deliver the training. The aim of this output is to create long term relationships between an
opportunist.
entrepreneur, responsible for running a retail business and a youth, who will help them introduce

sustainable changes to the business. In order to reach this objective, a framework for the
CONTENT OF CHAPTER 2 ▪ Divergence of interests
Principles collaboration will be developed. The relationship will be be voluntary and included as such in the
Building trust ▪ Lack of empathy
framework but encouraged in order to maximise participation in the training activity and further
Achieving mutual understanding
apprenticeship programmes. Partners will explore existing suitable frameworks that can be used in
▪ Differences of philosophies and ways of working
the RETAIL project. In addition, partners will seek involvement of relevant networks to increase the

project scope. For instance, DCC is a member of the Enterprise Europe Network with EASME
You should…
actively encouraging members to collaborate and engage with all relevant EU projects. Partner will

also explore other relevant programmes such as mobility programmes (Erasmus+, Erasmus for
young entrepreneurs), etc. From this work, a methodological report will be issued. dialogue
▪ Set up rules and a structured framework for the
▪ Have contacts on a regular basis

▪ Show fair interest

▪ Be genuine, do not intend to manipulate the others

▪ Be ready to share information that will ease the

understanding