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CHAPTER 2

3.2 WIN-WIN STORY

BEING PERSUASIVE,

PLAN AHEAD
CREATING TRUST Good preparation is a key to successful negotiation
O3-A1: Intergenerational approach and collaborative training guidelines

As a first step partners will develop the methodology for an intergenerational approach as chosen to
LISTEN ACTIVELY
deliver the training. The aim of this output is to create long term relationships between an
to your stakeholder and empathize with his situation,
entrepreneur, responsible for running a retail business and a youth, who will help them introduce
acknowledge facts
sustainable changes to the business. In order to reach this objective, a framework for the
CONTENT OF CHAPTER 2
Principles collaboration will be developed. The relationship will be be voluntary and included as such in the
INSTALL DIALOGUE AND INTERACTION
Building trust
framework but encouraged in order to maximise participation in the training activity and further
Achieving mutual understanding be open and sincere. Use clear communication and body
apprenticeship programmes. Partners will explore existing suitable frameworks that can be used in
language
the RETAIL project. In addition, partners will seek involvement of relevant networks to increase the

project scope. For instance, DCC is a member of the Enterprise Europe Network with EASME
HIGHLIGHT COMMON INTERESTS
actively encouraging members to collaborate and engage with all relevant EU projects. Partner will
and focus on those
also explore other relevant programmes such as mobility programmes (Erasmus+, Erasmus for

young entrepreneurs), etc. From this work, a methodological report will be issued.
SHOW
how you can solve the problem

BE CONFIDENT, NOT ARROGANT

SET UP A SATISFACTORY COMPROMISE